.png)
Project Management
Agile and Scrum
Business Management
Technical Training
Quality Management
PDU Courses
ITIL Practitioner Certification
315 Google reviews
1675 students enrolled
The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.
The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.
The Practitioner level is the next stage after Foundation level in the ITIL scheme. It has been developed to provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL in their organizations.
OUR ALUMNI
INSTRUCTOR LED TRAINING IN
| DATE | TIME | COURSE TYPE | PRICE |
|---|
|
No Training available |
||||
|---|---|---|---|---|
|
{{ training.From_Date }} - {{ training.To_Date }} {{ training.From_Date }} (1 Days) ({{ training.Training_Week_Type }}) ({{ training.DCount }} Days) ({{ training.Training_Week_Type }}) |
{{ training.From_Time }} - {{ training.To_Time }} |
{{ training.Currency_Type }} {{ training.Price }}.00
{{ training.Currency_Type }} {{ training.Offer_Price }}.00 valid till: {{ training.Valid_Date }} |
ENROLL NOW ENROLL NOW | |
| View More Batches View Less | ||||
Can't find convenient schedule? Let Us Know
DESCRIPTION
The IT Infrastructure Library® (ITIL®) certification scheme, providing a modular approach to the ITIL framework, is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.
The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM). ITIL Practitioner does not replace any of the existing ITIL certifications.
ITIL Practitioner certification covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. It also covers three key areas crucial for success of any improvement initiatives:
- Organizational Change Management
- Communication
- Measurement and Metrics.
The ITIL Practitioner certificate training is available in different delivery modalities including interactive online classes and instructor-led classroom training. This training is conducted by industry experts who help the participants gain valuable practical knowledge and prepare for their certification exam.
Who should attend?
The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.
The training course covers the following topics:
- ITSM Concepts
- Service Elements
- ITSM Principles
- CSI Approach
- Metrics & Measurement
- Communication
- Organisational Change Management (OCM)
- OCM Tools
- OCM Activities
- Applying the CSI Approach
Examination Information
- Prerequisites: ITIL Foundation
- Multiple Choice, Scenario-based exam
- Bloom’s Levels 2 to 4
- 135 Minutes
- 40 Questions
ITIL Practitioner is worth 3 credits towards the ITIL Expert qualification.
Route to certification
The ITIL Practitioner exam can be taken in any of the following three ways:
- On the last day of the course, in-class exam
- In the comfort of your home and at any time, after the course completion
- At your convenience, at an eligible testing center
Our Testimonials
Sureshkumar Somanathan
I have attended PgMP virtual session from Addon Skills during Feb end. It was wonderful and their expert trainer explained with real time examples which give a lot of insight on Program management. I would like to thank Addon Skills for their support and direction to clear my PgMP exam. They identified my gaps and asked me to focus the areas which required more attention. Without Addon Skills support and perseverance, it would not be possible for me to clear the exam in 2 months effort.
Nitin Rai
Addon Skills sheer committment anf focused approach toward each and every aspirant ensures every aspirant achieve their goal. I must say their overall training approach, study materials, question bank, post training support helped me alot in my journey of PgMP certification. Best part of joining your course is that you will get introduced to multiple aspirant who have same goal as you and interaction with same group help you to not only clear your doubt and query but also stay motivated and focused for exam, Also the process of un-learn few of our way of doing things and re-learn few new things as per PMI way. This is where your help comes very handy. Lastly, I want to wish all the very best to all PgMP aspirant.
Mubashir Shaikh
I greatly value the guidance and mentorship received coupled with the wonderful training and learning aids. It is a complete package and has the capacity to enable every aspirant with an opportunity to learn & earn the coveted PgMP certificate. Although I am yet to attend the exam myself, I already feel confident about it with the training & support received so far.
Jeeva Iyer
Excellent trainer for PMP and PMI related certifications. Very practical approach and exam oriented as well.
