itil-practitioner-certification

ITIL Practitioner Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results

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DESCRIPTION

The IT Infrastructure Library® (ITIL®) certification scheme, providing a modular approach to the ITIL framework, is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM). ITIL Practitioner does not replace any of the existing ITIL certifications.  

ITIL Practitioner certification covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. It also covers three key areas crucial for success of any improvement initiatives:  

- Organizational Change Management

- Communication

- Measurement and Metrics.

The ITIL Practitioner certificate training is available in different delivery modalities including interactive online classes and instructor-led classroom training. This training is conducted by industry experts who help the participants gain valuable practical knowledge and prepare for their certification exam. 

Who should attend?

The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.

The training course covers the following topics:

  • ITSM Concepts
  • Service Elements 
  • ITSM Principles 
  • CSI Approach 
  • Metrics & Measurement 
  • Communication 
  • Organisational Change Management (OCM) 
  • OCM Tools 
  • OCM Activities 
  • Applying the CSI Approach

Examination Information

  • Prerequisites: ITIL Foundation
  • Multiple Choice, Scenario-based exam
  • Bloom’s Levels 2 to 4
  • 135 Minutes
  • 40 Questions

ITIL Practitioner is worth 3 credits towards the ITIL Expert qualification.

Route to certification

The ITIL Practitioner exam can be taken in any of the following three ways:

- On the last day of the course, in-class exam

- In the comfort of your home and at any time, after the course completion

- At your convenience, at an eligible testing center 

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Our Testimonials

Jayshankar Prasad Singh

I am very pleased to share that I have successfully obtained Program Management Professional (PgMP) Credential in my first attempt. PgMP in 2 months, it is indeed a great journey. I attended PgMP certification training from the Addonskills. Most of my success credit goes to Addonskills team to make it so easy for me. Addon Skills training, question banks, ECO sessions helped me a lot. The training helped me to build my concepts, clarify doubts and understood some of the actions in sequences. I will say Questions from questions banks were very close to exam questions. I highly recommend Addonskills for all kind of project /program management training.

Akhil Sharma

I have attained the PgMP preparation training course from Addon Skills and found it very useful and extremely good learning experience. Trainer has enriched knowledge on PMI fundamentals and beauty of training is that, they mainly focus on the basic fundamentals & make the entire training so valuable by sharing enrich experience and mapping it towards Program Management Standards. I have gone through many trainings in my professional carrier, but I will not hesitate to say that he is one of the best training I have ever attended in my life which has also helped me attained PgMP certification. Thanks, Akhil

Dr. Chandramouli Subramanian

Attended Pfmp training by Addon skills, Mr. Kailash in the month of Oct 2020. it was a wonderful experience refreshing PPP concepts. He is passionate about explaining all doubts in detail. value delivered clearly aligned with the stated and unstated goals. He reinforced all important points. His tips on how to fill application was a value Added: He took the entire training concisely. I recommend this to all portfolio managers.

Dr. Chandramouli Subramanian

Attended Pfmp training by Addon skills, Mr. Kailash in the month of Oct 2020. it was a wonderful experience refreshing PPP concepts. He is passionate about explaining all doubts in detail. value delivered clearly aligned with the stated and unstated goals. He reinforced all important points. His tips on how to fill application was a value Added: He took the entire training concisely. I recommend this to all portfolio managers.

Siddhesh Juwatkar

Thinking seriously about exploring your professional life at different level.. This is perfect center for becoming trained professional..... Go for PMP... Go To Add on Skills

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